In a post on its website, Telus Digital announced a partnership with an “AI-powered speech enhancement” company to “soften accents.”
Source: AI ‘accent masking’ at overseas call centres sparks union backlash in Canada | Globalnews.ca
In a post on its website, Telus Digital announced a partnership with an “AI-powered speech enhancement” company to “soften accents.”
Source: AI ‘accent masking’ at overseas call centres sparks union backlash in Canada | Globalnews.ca